A crowd-seeding system in Eastern Congo that uses cell phones to obtain high-quality, verifiable, and real-time information about events that take place in hard-to-reach areas. This pilot project is led by Peter van der Windt and Macartan Humphreys from the Center for the Study of Development Strategies at Columbia University.
Atrocities in hard-to-reach areas – for example many areas in Eastern Congo – often go unnoticed because of the lack of accessibility, both due to poor infrastructure and to the simple fact that fighting makes it too dangerous to get close. The inability of international organizations and humanitarian NGOs to collect information under these conditions hampers the provision of assistance in a timely and effective manner.
There is fast growing recognition of the role that technology can play in addressing these problems. But a real challenge faced by many approaches is the difficulty of getting data that is not just real time, but representative. Columbia University (with support from USAID) began the Voix des Kivus pilot project in summer 2009 to assess the technical feasibility of a decentralized, representative, SMS-based information system in the region and to assess the utility of the program to participating communities and potential users. Presently (beginning 2011) the program is operating in a random sample of 18 villages from four territories of the war-torn province of South Kivu in the Democratic Republic of Congo.
Phoneholders and the goal
It works like this. In each village participating in Voix des Kivus there are three cell phone holders: one representing the traditional leadership, one representing women’s groups, and one elected by the community. Holders are trained extensively on how to send messages to the system. They are provided with a phone, monthly credit, and a codesheet that lists possible events that can take place in the village. Sending messages to the system is free but it is also voluntary – while users do not have to pay for each message they do not get any financial rewards for sending content to the system.
* Ushahidi is a non-profit tech company that specializes in developing free and open source software for information collection, visualization and interactive mapping.